Event FAQ’s
What is included in my race fee?
It’s often the small touches that make a good event a GREAT EVENT so we’ll coordinate a range of support services such as:
- Serviced checkpoints with hydration and nutrition on course when you need it the most
- Coordinated social functions and daily stage presentations so you can relive the day and relax with old friends and new afterwards
- Professional medical team on the course
- Detailed event briefing information so you know how to prepare beforehand, and how each day will flow
- Professional timing
- Official event t-shirt
What happens if i need to withdraw during the race?
Runners must notify race management via phone/txt they are withdrawing. Runners can re-join the race on subsequent stages but they will not be eligible for pirzes and will ot receive a total elapsed time for the event.
What are the cut-off times for the event? What happens if I don’t make a cut-off time?
All the cut-off times are listed on our website here. These will be enforced.
How do I get to/from the start and/or finish line?
If runners have a support crew then support crew team will be required to:
- Drive solo runners to the start each day
- Provide additional equipment and gear changes at each checkpoint (if needed)
- Provide additional support at each checkpoint – eg. their own specific hydration / nutrition (if needed)
- Care for runners after they have finished and drive them back to their accommodation. Read more about support crews here
If runners do not have a support crew, then we highly recommend runners purchase the bus transfer package which will operate as follows;
- Runners drive their own vehicle to the finish line from their accommodation and leave car at finish line
- A coach(s) will then transport runners to the long course and short course start lines
Runners are encouraged to leave a drop bag in their car at the finish line with any post run luxuries.
What is provided at checkpoints?
‘Fuelling the machine’ is crucial to the success of any runner in any running event. We strongly encourage any runner to read the basic nutrition and hydration pointers on this page and do your own research and PRACTICE your plan well before race week. We will provide the following items at checkpoints:
The exact list of items provided include:
- Water
- Sckratch nutrition products
- Lollies
- Fruitcake
- Fruit – bananas and oranges
- Fruit buns or scrolls or donuts
- CLIF Bars (some)
- Chips / BBQ shapes
- PLUS other items to be confirmed nearer the event
There are toilets at every checkpoint and start / finish line.
How do I use a credit from a previous event?
Please email [email protected]. You will be sent a voucher code to redeem your credit.
How can I join the dedicated GSSR Past and Present Facebook Group?
Connect with other participants before, during and after your event? Ask questions about the event, share tips and ideas, compare experiences and get to know each other before your race. CLICK HERE to join the conversation!
Unfortunately, I have to withdraw – what are my options?
You can view the refund policy here. This will be strictly enforced.
I need to update my contact details – how do I do this?
Log into your Race Roster account and update your details there. Or, email [email protected] and we’ll change it for you.
Please contact us with you have any questions remaining!
RAPID ASCENT CONTACT DETAILS:
E-mail: [email protected]
Phone: (03) 5261 5511
